FREQUENTLY ASKED QUESTIONS
Yes, you will receive the same product that you see in the picture. We take great care to ensure that our images accurately represent the products. However, please note that slight variations in color may occur due to lighting or monitor settings.
You can view your sales receipt in your account under the “Order History” section. After logging in, navigate to this section to find and download your receipt for any completed purchase.
o return an item, follow these steps:
- Log in to your account and go to the “Order History” section.
- Select the order containing the item you want to return.
- Click on the “Return” option and follow the prompts to initiate the return process.
- Pack the item securely and follow the instructions provided for shipping it back.
Once we receive the returned item in its original condition, we will process your refund or exchange.
Yes, we often restock items that are indicated as “out of stock.” However, availability depends on the supplier and demand. We recommend checking back regularly or signing up for notifications to be alerted when the item is back in stock.
You can ship your order to the address provided during checkout. If you need to update the shipping address, please do so before finalizing your purchase. For any changes or inquiries about shipping, contact our customer service team for assistance.